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Payment Options

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SmartHub/Website

You can pay your bill with your Visa or MasterCard branded credit or debit card. You can also use electronic checks. Choose to receive your bill via e-mail each month, and receive your bill three to five days sooner. Log on today using our SmartHub system.

Automatic Bank Draft

Have your electric bill automatically drafted from your checking account each month. You still receive your bill in the mail each month but no longer have to write a check to make a payment. Utilize our SmartHub system along with bank draft and have your electric bill e-mailed to you each month. Call our office at (800) 513-2677 and ask to sign up for bank draft, or check out our SmartHub system.

Credit/Debit Cards

Pay your electric bill with you Visa or MasterCard branded cards at our offices, by phone, or at our web site using our SmartHub System. To set up automatic monthly recurring Credit/Debit card payments please sign into our SmartHub system or use the SmartHub App.

Money Orders/Checks

You can purchase money orders or write a check and use the envelope provided to return payment. Save time and trouble by using our SmartHub system.

Money Gram

Pay your Cumberland Valley Electric bill with cash at many retail locations across the country such as Wal-Mart, CVS Pharmacy and Advance America. All you need to make a payment is your electric account number and our Company receive code which is 15100. Click here to view participating locations in your area.

Automated Phone System

Use our Automated Phone System 24/7 by calling 800-513-2677. You can check your balance and make a payment on your electric account using a credit/debit card or an electronic check.

SmartHub App

Enjoy all the benefits of our SmartHub system right from the convenience of your smart phone. You can mange your account, make payments and view your usage all from the SmartHub App. To get started using the SmartHub App Apple users visit the App Store and search for SmartHub, Android users do the same on the Google Play Store.

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Contact Info

Cumberland Valley Electric, Inc.

6219 North U.S. Hwy. 25 East,
Gray, Kentucky 40734

Outages: 1-800-513-2677
Phone: 1-800-513-2677
Fax: 606-523-2698

About Us

Cumberland Valley Electric was formed by local business and community leaders back in 1940 to bring electricity to the more rural areas of eastern Kentucky.

 

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©2021 Cumberland Valley Electric, Inc.. All Rights Reserved.

  • Home
  • News
  • Members
    • PSC Filed Tariffs
    • Report an Outage
    • Customer Service
      • Certified Electric Inspectors
      • Payment Options
      • Safety
      • Customer Bill of Rights
    • Rates & Tariffs
      • Rate Summary
      • Net Metering
    • Bill Explanation
  • FAQ
  • Public Notice
  • About
    • About Us
    • Statement of Non-Discrimination
  • Contact Us